Technical Support
Professional Technical Team at Your Service
Support Channels
Phone Support
Weekdays 9:00-18:00
021 12345678
Email Support
24-hour Response
web@kowtie.com
Online Support
Weekdays 9:00-22:00
FAQ
How to start using KowTie Technology's services?
You can start using our services through these steps:
- Contact our sales team
- Learn about specific solutions
- Sign service agreement
- Begin implementation and usage
What is the response time for services?
We promise:
- Emergency issues: Response within 2 hours
- Regular issues: Response within 24 hours
- General inquiries: Response within 48 hours
How to access technical documentation?
Log in to our customer portal, you can find detailed technical documentation and user guides in the "Documentation Center". If you don't have an account yet, please contact your account manager to get access.